We want you to love your purchase and will do our best to ensure that you are satisfied with the MadaLuxe Time experience. If you aren’t 100% pleased with your purchase, we are happy to accept free returns within 7 days of delivery.

We want you to love your purchase and will do our best to ensure that you are satisfied with the MadaLuxe Time experience. If you aren’t 100% pleased with your purchase, we are happy to accept free returns within 7 days of delivery.

 

Items must be returned unused and in new condition with all MadaLuxe Time tags and designer labels still attached and with original packaging, if applicable. Merchandise returned in damaged condition, without original packaging, and/or without the security or price tags attached cannot be refunded and will be returned to the customer. 

 

To initiate the return process, please contact timepieces@madaluxegroup.com.

 

Please note: returns must be shipped from the same country where the order was delivered. Returns shipped from an address outside the country where the order was delivered will not be accepted. If you are outside of the United States, all sales are final.