SHOP BY PHONE
If you prefer to place your order by phone, call us at 1.800.684.5769 (Monday through Friday, from 8 a.m. to 5 p.m. PST).

After selecting the items, quantity and colors, we will ask you the delivery address and payment details. We ensure the absolute safety of your personal details at all times during this process.

After our Client Concierge confirms the order has been placed, you will receive an email with the details of the purchase and a link to track the delivery.
ORDERS
If you have a question about an order you have already placed, or would like to check the status of your order, please email us with your order number at timepieces@madaluxegroup.com.
GENERAL QUESTIONS
For general customer service questions or comments, please email us at timepieces@madaluxegroup.com.
CUSTOMER SERVICE NUMBER
To contact us by phone, please call 1.800.684.5769 (Monday through Friday, from 8 a.m. to 5 p.m. PST).
TECHNICAL ISSUES
If you are experiencing technical issues with our site, please email timepieces@madaluxegroup.com.
PRESS
For press inquiries and collaborations, please email pr@madaluxegroup.com.