Missoni timepieces are distributed within the United States and its territories exclusively by MadaLuxe Time and sold by authorized dealers only. Any timepiece purchased at an authorized dealer includes a 2 year limited warranty. Missoni and MadaLuxe Time can neither guarantee the authenticity, nor honor the warranty, of any timepiece purchased from any source other than an authorized dealer.
All Missoni timepieces are warranted by Vertime SA for a period of 2 years from the original date of purchase. The warranty covers any damages occurring as a direct result of a factory defect in the material and/or workmanship at the time of purchase. The warranty is only valid if your timepiece was purchased from an authorized dealer and if the warranty card has been completed, signed and stamped by the dealer. A copy of your sales receipt and completed warranty card are required to fulfill warranty service requests.
We are not able to offer warranty service on damages, whether direct or indirect, resulting from any of the following scenarios:
- Accidental damage
- Improper use or tampering
- Reasonable wear and tear
- Water damage
Also excluded from coverage under warranty are the battery, crystal glass, crown, pusher, and strap or bracelet.
All warrantied service repairs in the United States are completed exclusively by MadaLuxe Watch Repair. Family owned and operated, MadaLuxe Watch Repair’s goal is to always provide the finest quality and most comprehensive watch service possible. Any repair work performed on your Missoni timepiece by someone other than MadaLuxe Watch Repair is not covered under warranty.
NON-WARRANTED WATCH SERVICE (US ONLY):
MadaLuxe Watch Repair is happy to extend repair services not covered under warranty for a fee. These services include, but are not limited to:
- Movement repair
- Battery replacement
- Crystal replacement
- Strap or bracelet repair
- Dial refinishing
- Other custom alterations
HOW TO INITIATE SERVICE OR REPAIRS:
If you have questions regarding the warranty coverage or service needs of your timepiece, please call MadaLuxe Watch Repair at 248-723-5200 or email firstname.lastname@example.org.